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user abuse policy  
 


 

The following policies will be implemented as of 19th March 2008. Users found violating the policies will be penalized in accordance to the violation.

  Recognize CabalSEA Community Moderator
• Community Moderator will have the special weapon with a ‘GM’ title.
• Community moderator will never ask for player’s password or other registered details.


Offences:  
Multiple Asiasoft Passports Illegal usage of National IDs
Misconduct Exploitation of Bug/Glitches
Hacking Partying with players using Hacking Tools
Botting Scamming
Drop Game Selling, Buying and Trading of Accounts
Trading (Buy/Sell) of In-Game Items or Currency for Monetary Trading (Buy/Sell) of Cash Items for In-Game Item or Currency
Use of Prohibited IGNs/Impersonate Community Moderator Promoting Private Server
Multiple Failed Login Attempts


Multiple Asiasoft Passports

It has come to our attention that some players have registered for multiple Asiasoft Passports. Please note that each player is only allow to register for one Asiasoft Passport.

Players suspected having multiple Asiasoft Passports will face the following actions:

Suspected multiple Asiasoft Passports holders
•  Suspension of all suspected Asiasoft Passports for identity verification.
•  All Asiasoft Passports failing to be verified within 90 days will be wiped.

Players will not be able to login to their Asiasoft Passport and are required to perform an identity verification. If this is not done within 90 days, the Asiasoft Passports together with all game accounts will be wiped. No refunds will be made for any A-Cash or items left within.


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Illegal usage of National IDs
Each AsiaSoft Passport is a personal account that is uniquely identified with the owner's National ID. AsiaSoft shall use the National ID as a means to verify and identify our members during:

•  Event participation and prize collection
•  Reporting of lost password/security PIN/login ID
•  Reporting on problems with A-Cash
•  Reporting of hack incidents
•  Ownership dispute triggered by Trading of Accounts

In accordance with CabalSEA Terms of Use, any account with information deemed invalid will be suspended. Upon receiving report on illegal usage of national ID, AsiaSoft shall suspend the passport account that bears the disputed national ID. Investigations will be carried out, which shall require dispute parties' verification of national ID and other account information. Ultimately, the rightful owner of the national ID will be returned with his/her right of use of the national ID to register for an AsiaSoft Passport account. The existing account which made illegal use of the national ID will be wiped.

Note that National ID is used as a legal means to verify and identify a person around the world. Illegal usage of National ID can lead to criminal investigations by the relevant authorities if the owner wishes to pursue the offence.


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Misconduct (General Abuse)

Definition and Classification of Misconducts are as follows:

Severe Usage of Profanities (Cursing/Swearing)
Excessive usage of offensive words or verbal abuse against another causing hurt and discomfort to the other party. This includes communicating with a Community Moderators using rude language or spamming messages.

Bypassing the Language Filtering System
Using of profanities has always been an issue that affects the gamers’ community. For CabalSEA, the targeted audiences are of a certain level of maturity. Hence, the language limitation is not as strict compared to other games. Nevertheless, there is a language filter within CabalSEA and players are strongly discouraged on using alternative characters/words to form profanities to bypass the system.

Threatening/Blackmailing
Any attempt to force another player to do something against his/her will with threats of harm / undesirable consequences.

Sexual Harassment
Any attempt to engage in a conversation of sexual nature with another player leading to discomfort and embarrassment.

Text Flooding
Any attempt to repeatedly flood or spam the public chat box with text, constituting a public nuisance.

Invite Floods
Any attempt to repeatedly flood or spam a player with party invites, buddy list invite, chat invites and trade invites causing disturbance to the other party.

Penalty for Misconduct: 14 days in-game ban


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Exploitation of Bugs/Glitches

It is inevitable to encounter bugs or glitches in all games. Players who spotted any bugs or glitches in game should report the situation to the Community Moderators immediately. Players will be penalized if they are found to be making use of the bug/glitch for their own interest, regardless if the course of action may or may not lead to an unfair advantage in game play over other players.

Penalty for Exploitation of Bugs/Glitches: 30 days in-game ban


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Hacking

Usage of third party software, memory editors, trainers or debuggers (Hack tools) in altering the Game which may/may not lead to an unfair advantage in game play over other players. (E.g. Speed hack, god mode, auto-click, auto-loot, no cool down hack.)

Penalty for Requesting of hack or hacking website

  • 30 days in-game ban

Penalty for Selling or Advertising of Hack or website/Hacking

  • 60 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (3 times of the highest level character within the game account) + mandatory inventory reset (1st offence)

  • 120 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (5 times of the highest level character within the game account) + mandatory inventory reset (2nd offence)

  • Permanent suspension for subsequent offence

Penalty for Hacking + Botting

  • 120 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (3 times of the highest level character within the game account) + mandatory inventory reset (1st offence)
  • 120 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (5 times of the highest level character within the game account) + mandatory inventory reset (2nd offence)


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Partying with players using Hacking Tools

Partying with player(s) using third party software, memory editors, trainers or debuggers (Hack tools) in altering the Game which may/may not lead to an unfair advantage in game play over other players. (E.g. Speed hack, god mode, auto-click, auto-loot, no cool down hack.)

Penalty for Partying with players using Hacking Tools

  • 60 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (3 times of the highest level character within the game account) + mandatory inventory reset (1st offence)
  • 120 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (5 times of the highest level character within the game account) + mandatory inventory reset (2nd offence)
  • Permanent suspension for subsequent offence


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Botting

Botting can be defined broadly as executing a series of actions without human interaction.

Character attacks monsters monotonously without human interaction between the player and the computer (auto keyboard). Jamming an 'attack' key has the same effect of auto keyboard.

Character attacks monsters with a fixed or random pattern without human interaction between the player and the computer (using macro).

To avoid being banned for botting, players are advised to leave their character resting at a safe location when they are away from the computer.

Penalty for Botting

  • 60 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (3 times of the highest level character within the game account) + mandatory inventory reset (1st offence)
  • 120 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + administrative fee (5 times of the highest level character within the game account) + mandatory inventory reset (2nd offence)
  • Permanent suspension for subsequent offence


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Scamming

Account Scam
Any attempt to induce another player in revealing his/her user id and/or password through any means.

Item Scam
Any attempt to gain possessions or valuables (Alz, Items, Prepaid Card etc) from another player through trickery and deceit.

Any attempt to trade with another player with promise of benefit for him/her but failing to fulfill his/her own part of the agreement.

Penalty for Scamming

  • 30 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + mandatory inventory reset (1st offence)
  • 60 days in-game ban + Suspend AsiaSoft Passport for Identity Verification
    + mandatory inventory reset (2nd offence)
  • Permanent suspension for subsequent offence


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Drop Game

Any attempt to gain possessions or valuables (Alz, Items etc) from another player through trickery and deceit. Example of a Drop Game conversation: “Drop pro items if you dare!”

Penalty for Drop Game

  • 30 days + Suspend AsiaSoft Passport for Identity Verification
    + mandatory inventory reset (1st offence)
  • 60 days + Suspend AsiaSoft Passport for Identity Verification
    + mandatory inventory reset (2nd offence)
  • Permanent suspension for subsequent offence


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Trading (Buy/Sell) of Cash Item for In-Game Item or Currency

Trading of Cash item for in-game items or Alz in CabalSEA is illegal. It is unfair to both buyer and seller as there is no way to ensure that a fair trade can be done. AsiaSoft cannot be responsible for the actions of the parties involved as it is of their accord.

Penalty for Trading of Cash Item for In-Game Item or Currency: 21 days in-game ban


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Trading (Buy/Sell) of In-Game Items or Currency for Monetary

Trading in-game item for monetary is illegal in CabalSEA as the ownership of all items and materials belongs to AsiaSoft Online and ESTsoft Corp. Sellers and buyers will be solely responsible for their actions. There is no mechanism to ensure the exchange is fair and will be carried out entirely.

Penalty for Trading of In-Game Items or Currency for Monetary

  • 21 days in-game ban
  • Suspend AsiaSoft Passport for Identity Verification


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Selling, Buying and Trading of Accounts

Each AsiaSoft Passport is a personal account that is uniquely identified with the owner's National ID. AsiaSoft shall use the National ID as a means to verify and identify our members during:
  • Event participation and prize collection
  • Reporting of lost password/security PIN/login ID
  • Reporting on problems with A-Cash
  • Reporting of hack incidents
  • Ownership dispute triggered by Trading of Accounts

Selling, Buying and Trading of account is deem illegal in CabalSEA. In the event of an illegal transaction, the sellers and buyers will be solely responsible for their actions. AsiaSoft cannot be responsible for the actions of the parties involved as it is of their accord. During investigations, any account that is registered with a National ID that belongs to another person will be returned to that actual person after verification.

Penalty for Selling, Buying and Trading of Accounts

  • Suspend AsiaSoft Passport for Identity Verification


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Use of Prohibited IGNs/Impersonate Community Moderator

For simple reference, avoid:

  1. Impersonation of Community Moderator names, NPCs and IGNs representing the developers and/or AsiaSoft (E.g.: Moderator, GameMaster, ImGM, Admin etc) that will mislead or cause confusion to other players.
  2. Sexual context.
  3. Obscene body organs.
  4. Vulgarity or otherwise offensive, or may cause confusion.
  5. Drug/Narcotic references.
  6. Action phrases or complete sentences such as "Youwillnotsurvive", "defameme", "killme".
  7. Names that is or may be illegal or is or may be protected by trademark or other proprietary rights laws
  8. Names reference hacking such as "haaacker", "goodbotter"
  9. Names that make no sense or created to confuse other users with letter masking such as "0liveOlL", "lksdjflij". (i.e. switching "i"s for "L"s and zeros for the letter "o").
  10. Otherwise inappropriate.

If we believe that the account was created to mislead, confuse or annoy other players with the spelling of the name, the administrator will limit the account/game access and request for the player to delete the game character. It is suggested that the players find other alternatives and do not use the choice of name in doubt.

Penalty for Use of Prohibited IGNs/Impersonate Community Moderator

  • Suspend AsiaSoft Passport for Identity Verification


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Promoting Private Server

Any attempt to advertise private server for Cabal is strictly prohibited as it will greatly affect the community as possibly lead to scamming of players’ login information.

Penalty for Promoting Private Server

  • 30 days + Suspend AsiaSoft Passport for Identity Verification (1st offence)
  • 60 days + Suspend AsiaSoft Passport for Identity Verification (2nd offence)
  • Permanent suspension for subsequent offence

Important: Players are advised to safe-guard their own accounts as they are responsible for any actions done using their account.

Accounts that are caught for illegal activities will face penalties as stated regardless of whether the illegal activities was done by the rightful owner or otherwise. 

* All CM decisions are final in the game.
* Appeals will not be entertained.
* Removed items will not be reinstated under any circumstances.

All banned accounts (For hacking, scamming, drop game, advertising hack, selling game items and accounts etc) will result in their respective Passport being suspended for security reasons. Players will not be able to login into their Passport and are required to perform Identity Verification. If this is not done within 90 days, the Passport together with all game accounts will be deleted. No refunds will be made for any A-Cash or items left within.

 


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Multiple Failed Login Attempts

CabalSEA’s game login credential is built in such a way that when a player tries to login after the first attempt, there is an authentication code required to be keyed-in. The player will only be able to enter the game upon successful authentication.

Player will have 5 tries to key-in the correct authentication code. Upon the failure of the 5th attempt, the screen will automatically return to the login page.

The cycle will repeat for 6 times meaning that there will be 30 chances to key in the correct authentication code. If player is still unable to login, the game account will be automatically suspended by the system.


An Identity Verification is required in order to re-activate the game account. Upon a successful Identity Verification, the game account will be released in 3 working days.

Accounts which are not verified will remain permanently suspended for suspicion of usage of illegal tools.




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